Episodes

Gary and Tanner tackle the question of whether doctors, team members, or patients matter most in a dental practice, plus why choosing a PMS option is so complicated and whether dentists should stop measuring vanity KPIs like collections percentage.

Join Gary and Tanner as they explore whether dental entrepreneurs need a secret sauce in order to compete, why the gray market is booming in dental, and how dental executives can become better managers.

Dr. Matthew Gillespie of Azalea Dental Care joins Gary and Tanner for a special episode that’s all about AI — how AI can help dentists create better treatment benchmarks, why the technology has the potential to generate new conflicts within the industry, and why AI may change how dentists are paid.

Gary and Tanner talk about why smart dental groups invest in retention as much as recruiting, why the dental industry needs a centralized communication platform, how Tanner is building his company, and what an (unnamed) potential client did last week to make Gary lose his cool.

Gary and Tanner dig into trends like the growing popularity of whitening offices, how different dentists are approaching referring out versus building in-house specialty capacity, and the promises and limitations of AI as a way to regulate ethics and build trust in dentistry.

Gary and Tanner discuss why the dental industry is lighting up the INC 5000 list of fastest-growing American companies, how dentists think about tough ethical questions when recommending treatments, and why skeptical practice owners should reconsider teledentistry.