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Pop quiz: What’s the most expensive thing in a dental office — and more importantly, why should you care?

Same-day cancellations are the bane of your practice’s schedule. You think that you’re fully booked — only to get a last-minute phone call from a new patient who tells you that they’re not going to make it in after all.

We’re big fans of telehealth. If you can see a doctor without having to struggle through traffic, find a place to park, sit in a crowded waiting room, and then battle traffic again on the back end, well, that sounds good in our book.

We’re excited by many of the changes we see coming down the pipeline. Artificial intelligence, especially, has caught our eye and we’re genuinely curious to find out what may spring from an AI revolution that feels like it’s only just beginning.

Here at Dental Rift, we’re big fans of a book called The Talent Code. Written by Daniel Coyle, The Talent Code breaks down some of the major factors that lead to success and achievement.

One trend we’re eyeing with fascination may not be quite ready for primetime, but could represent a seismic shift in dental over the next decade or so. What’s that, you ask? Robot-assisted surgeries.

One dental trend we’ve noticed more of lately: hygiene offices.

If you’re not familiar, a hygiene office is a dental practice that, well, only does hygiene appointments.

Like many in the business community, we followed the collapse of Silicon Valley Bank with a mix of morbid curiosity and nerves. 

Dental hiring isn’t as tough as it was during the height of the pandemic, but it’s still no picnic either. A big chunk of talent simply retired over the last three years — and hasn’t yet been fully replaced by up-and-comers.

Converting phone calls into scheduled appointments is an essential part of dental marketing. If your practice isn’t getting that right, you’re literally throwing away money.